At Crimsontwist, which is handled by Amble Edge Innovations Private Limited, we promise to manage your personal information or data with the utmost care. The information which you will be providing us is well-protected and we manage it with the thoroughness, regard, and moral responsibility. Also, every piece of information that you share with us is collected and managed with the ethical standards for providing you a safe shopping experience and reliability.

It is important that you understand that within the scope of this policy the reference such as “we,” “our,” or “us” relate to Amble Edge Innovations Private Limited, while “you,” “your,” “user,” or “users” refer to individuals who visit or make purchases from Crimsontwist. This policy makes sure that you are informed about the methods on how we manage your personal information. If you continue to stay on our website, it ensures that you are obliged with the process. In case you don't comply with any part of the policy, we kindly request you not to use our website.

Information We Collect

For enhanced user experience and personalized shopping, we collect the specific information of your personal information:

Personal Details:
 

• Full name, phone number, and email address are collected
• Billing and shipping address are collected
• Details regarding the payment for processing the order are collected

Browsing & Interaction Data:
 

• The information regarding user behavior is also collected including preferences and previous purchases.
• Your navigation across featured items and display pages

Device & Technical Information:
 

• The information regarding the IP address or network which connects you to the browser version and also device specifications.
• If the access is permitted, the details regarding the location is also collected
• Monitoring site activity for smooth navigation and improved site security.

Cookies & Tools:
 

• We use cookies to customize your browsing experience
• This helps us to identify similar products easily.

How We Use Your Information

The information which we obtain from you are used in the following ways
 

• Processing Orders & Support: To complete your shopping and resolve the concern that you have with the same.
• Customized Experience: This information is collected for enhanced user recommendations and to simplify how you browse.
• Updates & Offers: For updating the users or sending the promotional messages (only in the case of your approval).
• Safety & Prevention: To avoid any suspicious actions or misuse of the platform.
• Legal Compliance: To adhere to the obligations and rules offered by the law.

Sharing Your Information

We ensure that your personal information or data is not sold under any circumstances. However, in certain circumstances we may share information with
 

• Most trusted third party service providers which comprises shipping companies, payment processors.
• The legal authorities if needed as per the law or preventing the fraudulence.
• The business partners who may need the necessary information for delivery under strict confidentiality.

Cookies And Tracking Technologies
 

We include cookies, web beacons, and various other similar technologies enhancing the overall browsing experience, analyzing the site traffic, and showing you the personalized content. We also manage your preferences for cookies with the help of browser settings. 

Data Storage and Security
 

We adhere to the industry standard security measures to safeguard your data from unauthorized access, misuse, or losses. These also comprise the encryption of SSL, secured servers, and restricted data access protocols. However, it still cannot be guaranteed 100%.

Data Retention Period
 

We assure to retain the users personal data for 8 to 12 months after the last interaction with the platform unless there is a requirement of a longer period mentioned by the law for the compliance purposes. 

Your Rights and Choices

As our user, you have the rights for the data. You still have the right to
 

• Update or access your personal data.
• Delete the requested data which is subject to legal limitations.
• Opt-out for marketing communications
• Disable the cookies with the help of browser settings.

Children’s Privacy 
 

It is important you understand that only the individuals who are aged above 18 can use our services. We do not knowingly collect or process data from minors and once we discover the data from anyone under 18 that has been collected, it will be deleted immediately.

Changes To This Privacy Policy
 

It is important that you understand we may revise or modify the privacy policies as per the evolving needs. So, when we do it, we ensure that the changes will be reflected on the website. Hence, every time you use our services after the revision on our terms, it counts as your acceptance to the changes.
 

If you have any questions or concerns regarding how your information will be handled feel free to contact our at ambleedgeinnovationspvtltd@gmail.com. 

Consent
 

By continuously using our services and website, you agree to the collection, usage, and sharing of your information which is described as in the privacy policy. 

Contact Us
 

In case you have concerns, questions, or requests in terms of privacy policies or data, please get in touch with us through,

ambleedgeinnovationspvtltd@gmail.com