At Crimsontwist, operated by Amble Edge Innovations Private Limited, we are committed to ensuring a smooth and hassle-free shopping experience.. In this document, “we,” “us,” and “our” refer to Amble Edge Innovations Private Limited, while “you,” “your,” and “user” refer to you, our valued customers.  At Crimsontwist, we are committed to delivering your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment of products purchased through our platform. By placing an order, you agree to the terms set out in this policy. 

Shipping Locations 
 

We currently deliver to all pin codes across India. Unfortunately, we do not offer international shipping at this time. 

Processing Time 
 

Orders are typically processed within 1-2 business days (excluding weekends and public holidays) from the date of order confirmation. Once your order is processed, you will receive a confirmation email with all details. 

Delivery Timeline 

Our standard shipping typically takes between 3-8 business days, ensuring you receive your latest fashion finds promptly. 
 

Failed Delivery Attempts 
 

If the delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the order, the package will be returned to our warehouse. Customers may request a re-delivery. 

Damaged or Lost Shipments 
 

In case your order arrives damaged, please contact our customer support team within 48 hours of receiving the package with photographic evidence. 
 

If a shipment is lost in transit, we will initiate a replacement or refund after verifying with the courier partner. 
 

Contact Us 

For any queries related to shipping and delivery, please reach out to us: 

ambleedgeinnovationspvtltd@gmail.com 

We thank you for shopping with us and look forward to providing you with a seamless delivery experience!